Can we see the video before we buy?
Yes. In most cases, we can mount a sample of the video (minus your copy and images, of course) so you can see what we have in mind. We work from a platform where many of the layouts are already made. If you like what you see, we'll use your copy, and your images.
There may also be limitations here and there. We are trying to strike a balance between content, quality and price.
What do "formats" mean?
Video formats (also called aspect ratios) determine how a video shows on a given platform. Most videos are a 16:9 ratio. Some social media like Facebook, YouTube, Instagram and others like square videos (1:1), mobile (4:5), or even tall (9:16). Some of our videos can only be 16:9. You'll live.